Higher Goals is a job counselling and coaching agency for aspiring firefighters and others who want to pivot their career into organisations that help others.

If you are looking to start or advance your career with not-for-profit, community-based organisations or fire services, talk to us about how you can reach your higher goals.

Nick Home

Nick’s Story – Ready to join the fire service.

Nick built a successful restaurant, which coupled with a cooking school really benefitted the local community. However, Nick’s ambition was to become a firefighter where his expertise in fire and rescue could really make a difference to people’s lives. He was ready for a bit of a mix-up and challenge after only really working in hospitality for the majority of his employed life.

Higher Goals updated and redesigned Nick’s CV to highlight the experience and skills that fire services value most. Next, we conducted a session on how to prepare for and perform at the group assessment. Lastly, we set him up for success for the selection interview. He completed these sessions understanding how to frame his answers to best demonstrate his aptitude and achievements as they lined up with the key selection criteria.


With the help of Higher Goals, Nick was successful with his quest of joining the brigade and kindly fed back:


“All in all I could not have made it through any of the stages of the recruitment process if it wasn’t for Jo’s knowledge, patience and dedication to her work. She went above and beyond for me.”

Ariana’s Story – Ready for a Change.

After 14 years as a Marketing Manager in the private sector, Ariana was ready for a change, but the idea of re-entering the job market was daunting. She was also apprehensive about whether she had the right skills. Sure, she knew her current job inside out, but would that be of any value in the not-for-profit sector where she was hoping to work?

Ariana enlisted Higher Goals to help her get ready to make the leap. We worked with her to identify the type of work she wanted to do and the kind of organisation she was hoping to join. It wasn’t long before Ariana was preparing for her first interviews. With our knowledge of the NFP sector, we helped Ariana anticipate the questions she was likely to face and present her experience most effectively.

She didn’t get that job, because the panel was so impressed, they asked her to consider a more senior role in the organisation instead.

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Ryan’s Story – Ready for a Promotion

Ryan is a firefighter. His natural leadership tendencies motivated him to secure the position of Leading Fire Fighter. Ryan then came to Higher Goals for interview coaching when he decided to put himself forward for promotion to an Officer role.

The interview process for promotions within the Emergency Services is notoriously rigorous. We coached Ryan to frame his responses in a way that best demonstrated his capability to take on a senior position. Practice interviews helped build his confidence and anticipate any difficult questions. Of the candidates who applied, Ryan outperformed the lot and was successfully promoted to Officer rank.

His feedback to Higher Goals – “You made me feel at ease with the process when it felt overwhelming and refining my responses really helped highlight my strengths in order to put my best foot forward. I couldn’t have done it without you”.

Sally’s Story – Ready to Land a Job

Sally had lost her nerve in front of the interview panel. She was returning to the workforce after a 5-year hiatus raising her children and no matter how well prepared she thought she was, she was never the one selected to sign the contract. 

Fifteen interviews and disappointments later she decided she needed intervention. Sally had two interviews lined up when she met with Higher Goals. Joanna explained the artform of interviewing well and the intricacies required to standout on the day. They workshopped some really robust interview responses for likely questions and with the right interview preparation and a boost in confidence Sally sat her two interviews. 

Joanna received a text message two days later stating “I can’t believe it; I’ve been offered not one but both roles. You’ve worked wonders for me, thank you so much!”

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These are genuine Higher Goals success stories. Names and some details have been disguised to protect privacy.